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Azure Cloud Specialist / IT Desktop Support Intern

  • New York
  • R3 Internships
  • Internship
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About R3
R3 is a leading provider of enterprise technology and services that enable direct, digital collaboration in regulated industries where trust is critical. Multi-party solutions developed on our platforms harness the “Power of 3”—R3’s trust technology, connected networks and regulated markets expertise—to drive market innovation and improve processes in banking, capital markets, global trade and insurance.
 
As one of the first companies to deliver both the only private, secure, and scalable DLT platform designed for regulated markets, and confidential computing platform, R3 empowers institutions to realize the full potential of trusted direct collaboration. We maintain one of the largest DLT production ecosystems in the world, connecting over 400 institutions from both the private and public sectors.
 
About the Role
We are seeking a highly motivated, curious and professional team member who is technically minded and looking to begin or extend their IT career.
 
You will join the R3 IT Services Team, supporting global office infrastructure and a cloud first strategy. 

Responsibilities:

  • Build Windows and Mac laptops for R3 employees and external contractors using automated deployment tools and internal processes.
  • Undertake Access Management tasks including user provisioning and security group amendments to support R3 employees and external contractors.
  • Supporting, maintaining and troubleshooting global office hardware including printers, conferencing / AV equipment, display screens, telecoms, laptops and tablets.
  • Assist with user software issues, including installing, troubleshooting and configuration.
  • Ensure correct security and compliance standards are being followed across all R3 IT assets including maintenance of content management database (CMDB) entries.
  • Support Cyber Essential Plus (CE+), ISO 27001 and SOC 2 Type 2 compliance initiatives
  • Be one of the friendly faces of Internal IT, building relationships around the business and seeking to understand the needs of the users and suggest improvements to existing processes

What you will bring:

  • Ability to quickly establish strong working relationships across all levels of seniority and manage user expectations.
  • Excellent problem-solving skills and someone who has the ability to use their own initiative, which at times may include conducting research into a wide range of issues.
  • Passion using and learning about new technologies.
  • Enthusiasm for continual learning and improvement.
  • Ability to effectively prioritise and execute tasks.

Why Intern with R3?

  • Opportunity to build your on-the-job IT experience, as well as paid training
  • Opportunity to work in a dynamic, collaborative, and ever evolving environment
  • Opportunity to work to gain experience at the edge of emerging technology
  • Paid Holiday Time
  • Feed your curiosity with Learning & Development tools
  • Wellbeing tools
  • Hybrid Working – based on hands on role expectation is 3-4 days in the New York office

We cannot provide sponsorship for this position so in order to be considered, candidates will need to have the right to work in the US.
We hope to be able to offer at least some (if not all) of the 12 week internship in person this year- although this will be dependent on the ongoing pandemic and each countries individual guidelines and restrictions. As our main office for the US is in New York, candidates must be able to provide proof of vaccination, in accordance with new New York guidelines.

 

At R3, we encourage a diverse and inclusive workforce. If you don’t meet all of the above criteria, but you think you’d be a great addition to R3, send us your CV. We’re always interested in meeting collaborative people who are excited to work with us.

Apply Now

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