The Business Resources Team are responsible for many vital aspects of the business, and we are here to ensure that our staff can be as successful and self-sufficient as possible.
Our team is in charge of all travel and office resources. We devise and implement policies in consultation with the business. The Travel, Business continuity and company “giving” policy lie in our hands. We provide IT support where you need it, training and how-to guides in how our offices and technical facilities work. We are responsible for all IT related acquisition, maintenance, Hardware Purchasing & Installation, software license management, new joiner onboarding and ongoing desktop support.
We know where ALL the cables are – and yes – we can probably find a post-it when you need it too.
The role of the Desktop Support Specialist
We are looking for a hardworking, professional and committed individual who is at the pinnacle of their IT career to join R3 in an exciting new role within the Desktop team.
Our Desktop team is expanding as R3 continues to grow. The successful candidate must be a specialist in Microsoft technologies including M365 and Azure, encompassing AAD and Intune. As well as having hands on experience using Jamf MDM, Jira, Confluence, AWS and GCP. The candidate should be willing to develop their skills further to support our demanding internal userbase.
How We’re Handling Covid-19
We are extremely grateful to continue to grow as a company during these unprecedented times. Our #1 priority is the health, safety, and wellbeing of our current and future R3’ers. We want to share with you what we’re doing and what you can expect throughout our interview and on-boarding processes.
Since March, most R3’ers have been working remotely, although we have opened some key office locations global, with limited capacity for those that cannot work from home or need to come into the office.
As you go through the virtual interview process with us, please don’t worry if children or pets make a guest appearance. We understand these things happen- it’s real life after all! If we are fortunate enough to welcome you to the team, we’ll get a laptop couriered to you and get you set up virtually on your first day. We also provide you with a “Work From Home” allowance to enable you to purchase some equipment to be more comfortable and productive.
We Have And Will Continue To Take Steps To Ease Some Of The Burden For Our R3’ers
We understand that Work From Home (WFH) life can be challenging in many ways, so some of the additional support measures we have in place include;
R3 may process the personal data collected or identified as being imported in accordance with R3’s Recruitment Privacy. Read the policy here. In particular, R3 will use the personal data provided for the purposes of processing your application for the role you have applied for, to assess your suitability for the role as well as to enter into a contract with you if you are successfully brought onto the R3 team.