New York R3 Internships Internship

IT Desktop Support Intern

About R3
R3 is a leading provider of enterprise technology and services that enable direct, digital collaboration in regulated industries where trust is critical. Multi-party solutions developed on our platforms harness the “Power of 3”—R3’s trust technology, connected networks and regulated markets expertise—to drive market innovation and improve processes in banking, capital markets, global trade and insurance.
 
As one of the first companies to deliver both the only private, secure, and scalable DLT platform designed for regulated markets, and confidential computing platform, R3 empowers institutions to realize the full potential of trusted direct collaboration. We maintain one of the largest DLT production ecosystems in the world, connecting over 400 institutions from both the private and public sectors.
 
About the Role
We are seeking a highly motivated, curious and professional team member who is technically minded and looking to begin or extend their IT career.
 
You will join the R3 IT Services Team, supporting global office infrastructure and a cloud first strategy. 
Basic Salary* range: $35,000 – $45,000 per annum.

Responsibilities:

  • Build Windows and Mac laptops for R3 employees and external contractors using automated deployment tools and internal processes.
  • Undertake Access Management tasks including user provisioning and security group amendments to support R3 employees and external contractors.
  • Supporting, maintaining and troubleshooting global office hardware including printers, conferencing / AV equipment, display screens, telecoms, laptops and tablets.
  • Assist with user software issues, including installing, troubleshooting and configuration.
  • Ensure correct security and compliance standards are being followed across all R3 IT assets including maintenance of content management database (CMDB) entries.
  • Support Cyber Essential Plus (CE+), ISO 27001 and SOC 2 Type 2 compliance initiatives
  • Be one of the friendly faces of Internal IT, building relationships around the business and seeking to understand the needs of the users and suggest improvements to existing processes

What you will bring:

  • Ability to quickly establish strong working relationships across all levels of seniority and manage user expectations.
  • Excellent problem-solving skills and someone who has the ability to use their own initiative, which at times may include conducting research into a wide range of issues.
  • Passion using and learning about new technologies.
  • Enthusiasm for continual learning and improvement.
  • Ability to effectively prioritise and execute tasks.

Why Intern with R3?

  • Opportunity to build your on-the-job IT experience, as well as paid training
  • Opportunity to work in a dynamic, collaborative, and ever evolving environment
  • Opportunity to work to gain experience at the edge of emerging technology
  • Paid Holiday Time
  • Feed your curiosity with Learning & Development tools
  • Wellbeing tools
  • Hybrid Working – based on hands on role expectation is 3-4 days in the New York office

We cannot provide sponsorship for this position so in order to be considered, candidates will need to have the right to work in the US.

We are looking to hire for between 12 and 18 months initially, with opportunity to continue for the right candidate.

*The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of R3’s total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for an annual bonus based on their role and applicable plan. R3’s comprehensive and market competitive benefits are designed to support your personal and professional well-being. 

About us

R3 is a leading provider of enterprise technology and services for the development of multi-party solutions that enable direct, digital collaboration in regulated industries where trust is critical.

Our values

Customers first

Customer success is paramount. We build strong relationships and strive to create the best possible experience. Learn why so many of our customers view R3 as a trusted, long-term partner.

Collaborative

We bring together all parts of our ecosystem and give our customers the tools and environment to work together to change their industries.

Bold

We have the agility of a small company but the confidence and ambition of the industry-defining trailblazer we aspire to become. As a thought leader, R3 subject matter experts produce compelling analysis and insight into emerging technology.

Ownership

We demand excellence and take pride in our products and services. We believe the Corda and Conclave platforms will transform the way the world does business.

Our benefits

We offer comprehensive and competitive benefits packages to ensure the wellbeing of all our employees and their loved ones. For a regional breakdown of our company benefits and perks, click here.

R3 may process the personal data collected or identified in accordance with R3’s Recruitment Privacy Policy. In particular, R3 will use the personal data provided for the purposes of processing your application for the role you have applied for, to assess your suitability for the role as well as to enter into a contract with you if you are successfully brought onto the R3 team.