Product Business Analyst – Supply Chain

  • London
  • Product
  • Full-time
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Company

R3 is an enterprise blockchain software firm working with a broad ecosystem of more than 300 members and partners across multiple industries from both the private and public sectors to develop on Corda, our open-source blockchain platform, and Corda Enterprise, a commercial version for enterprise usage.
 
Our global team of over 300 professionals in 13 countries is supported by over 2,000 technology, financial, and legal experts drawn from our global member base.
 
Our Corda platform is already being used in industries from financial services to healthcare, shipping, insurance and more. It records, manages, executes institutions’ financial agreements in perfect synchrony with their peers, creating a world of frictionless commerce.
 
We have a strong Product Management team focused on shaping and driving the Corda platform to be the best blockchain for business. We continue to enhance the platform with capabilities focused on improving fit and reducing time to market for specific business domains and are looking for specialists in those domains to join our team.
 
Job Description

You will act as a Business Analyst working within the product team to identify and define new areas where we can complement Corda with domain specific solutions. You will lead your product domain with the aim of delivering the detailed requirements to enable those market-fit solutions to be developed.

Responsibilities

We start with customer problems and work our way to the technical solution. As the business analyst owner of our solution, you will live at the intersection of business and technology. You are responsible for:
 
·       Engaging Stakeholders
·       Gathering requirements
·       Creating specifications
·       Communicating and educating
 
Engage Stakeholders

You will act as the interface to the engineering team, engaging stakeholders on inbound product requirements. You will capture customer commitments and unmet requirements from existing and prospective customers, our Solutions Engineering, Account Teams, Industry Business Units and our Sales Engineering teams. We champion these in internal planning. Being curious, you will be aware of competitive insights and other market forces.
 
Gather requirements

You will capture market evidence through use cases that show how customers are using our technology, or how prospective customers might use it. You will combine this with your in-depth business domain knowledge to develop detailed user journeys to represent different customer personas use of proposed solutions – these will include business users, developers and operators of the solution. You will use the use cases and user journeys to develop a set of detailed requirements
 
You will also gather information to inform our technology decisions with insights in technology market share and our customers technology environments.
 
You innovate on behalf of your customers by capturing and generating ideas that may exist outside the immediate view of the stakeholders to drive revolutionary capabilities.
 
Create specifications

You will create strategy and requirements documents that describe the end state vision, document the use cases, user journeys and detailed requirements for new capabilities in your area of expertise.
 
You will group requirements to create detailed requirements specifications to be delivered as features, that meet stated acceptance criteria. You will ensure features are created that satisfy the stated requirements in the form of acceptance criteria used by QA to test the solution.
 
You prioritse features to develop a clear product roadmap for your domain and communicate this to individual stakeholders. You drive the product roadmap, and detailed functionality, to best capture the opportunity at hand recognising that this is a balance of technical capability, user experience, market forces and customer needs.
 
You will apply robust and appropriate analysis techniques. This is will include:
·       data analytics, as-is and to-be modelling, gap analysis, SWOT analysis, MOSCOW analysis
·       developing wireframes, mock-ups, process flows to display the visualization of front-end user designs and business processes.
 
Communicate and educate

You will manage the outbound product communications for your domain including the roadmap and the specific commitments to stakeholders using a variety of techniques appropriately tailored to the audience including running productive stakeholder meetings via video conference.
 
You will write customer friendly descriptions of features from the start of the process. You ensure peers in Product Marketing are able to best show the market Corda’s unique ability to solve their issues and open new opportunities.  You will ensure our stakeholders know the direction of our solution, but know how to time messaging.
 
You will have the ability to talk directly with engineers, translating requirements to technical specifications.

Domain Skills

  • 3-5 years experience within the maritime or supply chain industry in either a product, operations or software related role
  • Working knowledge of ocean freight services, logistics, customs clearance procedures and procurement
  • Foundational knowledge of negotiable title documents (e.g. bills of lading, warehouse receipts)

Beneficial experience:

  • Knowledge of the documentary trade lifecycle, ideally from the perspective of all participants (suppliers, buyers, banks, carriers)
  • Knowledge of trade back-end applications (for example, ERP systems)
  • Knowledge of international trade standards and regulations (for example, UNCITRAL conventions)
  • Has ideally worked with or integrated an electronic title document solution (eBL or title registry) within an existing trade application

Education, Experience and Qualifications

  • A deep understanding of business analysis principles and approaches most likely obtained through a combination of academic study and professional experience
  • BA/BS in computer science or other relevant degree
  • 10+ years of relevant work experience in developing business application software
  • 5+ years experience analysing and defining requirements for complex technology projects working as a business analyst in a large, structured development environment
  • Demonstrated analytical and problem-solving skills
  • Meticulous attention to detail – you notice things that others miss.
  • Familiarity with a broad range of business solutions for the financial industry
  • Ability to work effectively in geographically dispersed, cross-functional teams
  • Excellent written and verbal communication skills with fluency in English
  • Excellent stakeholder management skills
  • Comfortable working autonomously in fast moving situations
  • Committed to delivering excellence and becoming trusted and well respected
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