Mumbai Professional Services Full-time

Project Resource Manager

Reporting to Professional Services Senior Project Manager, in this role you will manage daily responsibilities independently and influence multiple stakeholders. Commercially aware and operationally driven, you will work alongside our Team Leads ensuring the management of internal and external resources is operationally effective and allows the company to be more competitive. In this role you will also build close relationships with Engagement Managers, Delivery teams and Partners to ensure the smooth scheduling and onboarding of individuals to realise project goals. You will anticipate bottlenecks and balance the business needs versus technical constraints. 
 
The ideal candidate will possess the ability to manage multiple assignments and processes concurrently, prioritizing accordingly – within and outside of their team. They will be able to assess risk and proactively navigate demand and capacity issues.

Managing Pipeline and Resourcing Needs:

  • Work with commercial teams and delivery leads to review resourcing plans to deliver against project deliverables while leveraging the best available staffing from both internal and external resources.
  • Lead weekly reviews with Engagement Managers and Professional Services Team Leads to review resource requests in the pipeline, walk through conflicts/priorities and plan consultant assignments.
  • Manage a resource pool of software engineers with different capabilities against multiple inbound resourcing requests.
  • Allocating resources and adapting to changes based on customer priorities.
  • Use workforce planning strategies to effectively create a pressure tested global demand plan and provide insights on hiring decisions.
  • Work closely with the Recruitment team to support the Head of Professional Services and Team Leads in the recruitment process based on staffing needs.

Managing External Partners:

  • Work with Engagement Managers to identify opportunities for partner collaboration on client projects to help meet resourcing demand.
  • Work closely with commercial teams and Professional Services Team Leads to ensure the quality of partner involvement on client projects.
  • Manage sourcing partners globally to ensure contract sourcing and external contractor onboarding activities happen in a timely manner.

Other Skills and Responsibilities:

  • Able to communicate in a clear and concise manner and share information/new ideas with other team members and across the organisation.
  • Ability to dive-deep into processes and drive results.
  • Comfortable with collaborating across multiple business units globally.
  • Strong attention to detail and analytical skills.
  • Be comfortable with some ambiguity, and be willing to work beyond the strict wording of the job description in order to achieve the firm’s objectives.

Basic Competencies:

  • You have prior experience in Consulting, Strategic Planning and/or Operations in a Professional Services environment in a software organisation.
  • You are enthusiastic, self-motivated and comfortable working in a dynamic environment.
  • You are familiar with forecasting processes and tools
  • You possess excellent negotiation, conflict management and influence skills
  • You’re a self-starter and team player with ability to meet tight deadlines and balance multiple, competing priorities.
  • You’re excited by working and supporting a globally-dispersed team in a fast-growth company.
  • You have an interest and understanding of DLT/Blockchain technology.

Desired Competencies:

  • Proven experience managing resource utilization and pipelines.
  • Familiarity with resource automation systems for Professional Services and ability to create insightful analysis.
  • University graduate degree in Business, Computer Science or other relevant field.
  • Experience with SalesForce or other enterprise CRM application.
  • Understanding of technology skillsets.

About us

R3 is a leading provider of enterprise technology and services for the development of multi-party solutions that enable direct, digital collaboration in regulated industries where trust is critical.

Our values

Customers first

Customer success is paramount. We build strong relationships and strive to create the best possible experience. Learn why so many of our customers view R3 as a trusted, long-term partner.

Collaborative

We bring together all parts of our ecosystem and give our customers the tools and environment to work together to change their industries.

Bold

We have the agility of a small company but the confidence and ambition of the industry-defining trailblazer we aspire to become. As a thought leader, R3 subject matter experts produce compelling analysis and insight into emerging technology.

Ownership

We demand excellence and take pride in our products and services. We believe the Corda and Conclave platforms will transform the way the world does business.

Our benefits

We offer comprehensive and competitive benefits packages to ensure the wellbeing of all our employees and their loved ones. For a regional breakdown of our company benefits and perks, click here.

R3 may process the personal data collected or identified in accordance with R3’s Recruitment Privacy Policy. In particular, R3 will use the personal data provided for the purposes of processing your application for the role you have applied for, to assess your suitability for the role as well as to enter into a contract with you if you are successfully brought onto the R3 team.