Technical Writer

  • Dublin
  • Engineering
  • Full-time
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R3 is an enterprise blockchain software firm working with a broad ecosystem of more than 300 members and partners across multiple industries from both the private and public sectors to develop on Corda, our open-source blockchain platform, and Corda Enterprise, a commercial version for enterprise usage.
 
Our global team of over 190 professionals in 13 countries is supported by over 2,000 technology, financial, and legal experts drawn from our global member base.
 
Our Corda platform is already being used in industries from financial services to healthcare, shipping, insurance and more. It records, manages, executes institutions’ financial agreements in perfect synchrony with their peers, creating a world of frictionless commerce.
 
The technical writer will have oversight of the creation of documentation in a singular and consistent voice. They will ensure all our technical content is readily understood by our customers and users. This role is a key part of our quality process in developing great software. The core of this will be our online product documentation for both our open source and commercial offerings. This content will be tailored to separate audiences, primarily developers and IT Professionals. Additionally, the technical writer is responsible for our canonical training in the form of online training that is redelivered in various other formats.
 
As a clear communicator you’ll help us to deliver a consistent voice in our content that maintains our customers view of Corda as an elegant solution. As an advocate for your readers you’ll hold our engineering team to delivering quality content that you can use to convey complex ideas. As a brand champion you’ll also help us with a consistent representation of Corda in our external facing communications that target a technical audience.
You will not only be helping us to develop great quality content but have the opportunity to build your own brand. A great technical writer in this capacity will not only deliver structured content but deliver insightful content on our blog and other channels. We believe a great technical writer understands their audience, so we welcome the opportunity for you to meet with our customers and get your finger on the pulse of the industry. Blockchain is a hot topic and we welcome a quality voice representing R3 in the community.
 
Being results oriented you will help us to deliver quality content on time, in a predictable manner. You will be a part of our development process and hold the engineering team accountable for delivering the raw content you need to achieve success. Your focus on quality will be aided by creation of a consistent feedback loop from our users.

Responsibilities:

  • Write content that will help the thinking and approaches used by our developer and IT professional audiences
  • Develop documentation for Corda and Corda Enterprise
  • Contribute to the deployment and operations documentation for Corda and Corda Enterprise
  • Contribute to the localisation process for relevant documentation

Basic Qualifications:

  • Bachelor’s degree in English, Technical Writing or relevant technical field providing an advanced understanding of tasks and skills required to be an excellent Technical Writer
  • 1-2 years of technical writing experience
  • Demonstrated ability to write clearly and with grammatical accuracy
  • Excellent communications skills including, presenting, editing, and writing as well as accuracy and attention to detail
  • Experience interviewing experts such as software developers to elicit essential content
  • Experience using multiple authoring tools
  • Familiarity with software development process

Preferred Qualifications:

  • Prior experience with preparing graphic designs including diagrams and charts to illustrate material
  • A curious nature- Blockchain is a complex collection of technology, so this will give you the drive to understand it in detail and convey it simply to others
  • Development skills- familiarity with Java or other development languages
  • Experience developing or delivering training
  • At R3, we encourage a diverse and inclusive workforce. If you don’t meet all of the above criteria, but you think you’d be a great addition to R3, send us your CV. We’re always interested in meeting collaborative people who are excited to work with us.

Benefits:

  • Vibrant, centrally located offices (with snacks provided)
  • Private Medical & Dental (location dependant)
  • Retirement scheme & life insurance
  • Enhanced parental leave & family friendly policies
  • Competitive vacation allowance
  • Working from home & flexible working (as needed and agreed)
  • A competitive salary that reflects your experience and merit
  • Discretionary Equity Based Incentive Plan
  • Discretionary bonus (or commission based incentive plan)
  • Employee Referral Program
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